Frequently Asked Questions
What are the Check in and Check out time?
Check in time: 4:00 PM
Check out time: 11:00 AM
What exactly does the Service Fee Cover?
Service fee is used in lieu of gratuities/gratuities for any meals (food) included within the package stated above. The service fee applicable to your meal plan is pooled and distributed to all service employees: All dining venue servers, hostesses, captains, dining room assistants and housekeepers. It is to your discretion to leave additional gratuities if you are on a meal plan.
The service fee on the European Plan (Best Available Rate) and Bed & Breakfast Plan is 9% per night. On the Full and Modified American Plans, the service fee is 18%. The service fee in the state of Vermont is a taxable item.
What is the dress code?
Resort casual is the dress for the resort with the exception of Ardelia’s in the evening. Our main dining room offers an elevated dining experience for dinner. Collared shirts are suggested. Seasonal sport coat or blazer has been a long standing tradition at BH but not required. (Doesn’t mean the seersucker and bowtie is out of place!) Please no athletic wear, sport wear, pool attire or gentleman’s hats. We like to refer to the style as “dressy casual”. Appropriate dress for women is also requested.
What do I need to Bring?
-We provide towels in your accommodation for bathing. Beach and pool towels are also provided at each respective location. So leave room for something else in your suitcase!
-Pack a sweatshirt or a light sweater. Evenings in the Champlain Valley can be chilly.
-Your favorite sunscreen and mosquito repellent. We sell these in our gift shop in case you forget!
-Snazzy attire for dinner in the Main Dining Room!
-Swim Suit! The closest retailer (in case you forget) is 30 min away.
-A good book. We embrace our tradition of no TV’s in the rooms. So catch up on the latest thriller, the best tearjerker or that autobiography you have been meaning to get to.
What’s the Weather going to be like?
Weather in Vermont…. It’s sure to change! We suggest visiting www.weather.com and entering zip code 05491. Or visit our weather page to see what it it is doing right now.
What are my meal plan options?
The Best Available Plan consists of the accommodations without meals each day of your stay. Children’s programs are available during the summer months at an additional cost.
The Bed and Breakfast Plan consists of the accommodations as well as a Full Breakfast each day of your stay. Children’s programs are available during the summer months at an additional cost. Rates are based on double occupancy for guest houses, studio cottages and one bedroom cottages. Two bedroom cottages are based on four people and a three bedroom cottage based on 6. The additional charge of $25/day, for children 10 and under there is not a charge.
The Modified American Plan: consists of the accommodations as well as a Full Breakfast, and Dinner each day of your stay. Rates are based on double occupancy for the guest houses, studio cottages and one bedroom cottage, four people for the two bedroom cottages and six people for the three bedroom cottages. Kids Camp is included for children ages 3-17.
The Full American Plan: Consists of the accommodations as well as Three Meals Daily. Rates are based on double occupancy for the guest houses, studios, one-bedroom cottages. They are based on four people for the two bedrooms and six people for the three bedroom cottages. The Additional Charges are as follows: Ages 2 and under – no charge, ages 3-6 years – 40/day, ages 7-10 years. Kids Camp is included for children ages 3-17.
Please contact our Concierge for more information at: 800.622.4000 or firstname.lastname@example.org.